Effective date: January 01, 2024
Identity
Our name is Perama Hotel. Our location is in Corfu, Greece, and our website address is: https://hotelperama.com.
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Services and the choices you have associated with that data.
At Perama Hotel, we are committed to protecting and respecting your privacy. Please read this notice as it contains important information about how we use personal data that we collect from you or that you provide to us.
Definitions
platform: Refers to our website platform at https://hotelperama.com.
services: Services provided through our website https://hotelperama.com operated by Perama Hotel. Perama Hotel in Corfu collects, uses, and shares information in connection with your use of our platform and services.
“we”, “us”, or “our”: When this notice mentions “we”, “us”, or “our”, it refers to Perama Hotel.
“user”: This Privacy Notice describes how we collect, use, process, and disclose your information, including personal information about you, hereinafter, the “user”. The user is any living individual who is using our services and is the subject of Personal Data (read below).
Information & Consent
By reading this Privacy Notice, the user is hereby informed on how we collect, process and protect personal data furnished through out platform.
By accessing the platform or providing information, the user agrees to our privacy practices as set out in this privacy statement. We may change this notice from time to time. You should check this notice frequently to ensure you are aware of the most recent version.
Personal Data
Personal Data means data about a user who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data
Usage Data is data collected automatically either generated by the use of the services or from the service infrastructure itself (for example, the duration of a page visit).
Cookies
Cookies are small pieces of data stored on your device (computer or mobile device).
Data Controller
Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.
For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.
Data Processors (or Service Providers)
Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.
We may use the service of various Service Providers in order to process your data more effectively.
Information Collection And Use
We collect several different types of information for various purposes to provide and improve our services to any user.
Types of Data Collected
Personal Data
While using our services, we may ask you the user provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
Usage Data
We may also collect information on how our services are accessed and used (“Usage Data”). This Usage Data may include information such as the user computer’s Internet Protocol address (e.g. IP address), browser type, and browser version. Additionally, it may include the pages of our services that the user visits, the time and date of the visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Location Data
We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our services, to improve and customize our services.
The user can enable or disable location services when using our services at any time, through their device settings.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our services and hold certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to the user’s browser from a website and stored on their device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our services.
The user can instruct their browser to refuse all cookies or to indicate when a cookie is being sent. However, if the user does not accept cookies, they may not be able to use some portions of our platform and services.
Examples of Cookies we use:
Session Cookies: We use Session Cookies to operate our services.
Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
Security Cookies: We use Security Cookies for security purposes.
Use of Data
Perama Hotel uses the collected data for various purposes:
– To provide and maintain our services.
– To notify the user about changes to our services.
– To allow the user to participate in interactive features of our service when you choose to do so.
– To provide customer support.
– To gather analysis or valuable information so that we can improve our services.
– To monitor the usage of our services.
– To detect, prevent and address technical issues.
– To provide the user with news, special offers and general information about other goods, services and events that we offer in our platform and are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)
If you are from the European Economic Area (EEA), Perama Hotel legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.
Perama Hotel may process your Personal Data because:
– We need to perform a contract with you.
– You have given us permission to do so.
– The processing is in our legitimate interests and it’s not overridden by your rights.
– For payment processing purposes.
– To comply with the law.
Retention of Data
Perama Hotel will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Perama Hotel will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to United Kingdom and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Perama Hotel will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Disclosure of Data
Disclosure for Law Enforcement
Under certain circumstances, Perama Hotel may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Legal Requirements
Perama Hotel may disclose your Personal Data in the good faith belief that such action is necessary to:
– To comply with a legal obligation.
– To protect and defend the rights or property of Perama Hotel.
– To prevent or investigate possible wrongdoing in connection with our services.
– To protect the personal safety of users of our services or the public.
– To protect against legal liability.
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
“Do Not Track” Signals
We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
Your Data Protection Rights under the General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Perama Hotel aims to take reasonable steps to allow the user to correct, amend, delete, or limit the use of their Personal Data.
If the user wishes to be informed what Personal Data we hold about them and if they want it to be removed from our systems, please contact us.
In certain circumstances, the users have the following data protection rights:
– The right to access, update or to delete the information we have on them. Whenever made possible, the user can access, update or request deletion of their Personal Data directly within their account settings section. If they are unable to perform these actions themselves, please contact us to assist you.
– The right of rectification. The user has the right to have their information rectified if that information is inaccurate or incomplete.
– The right to object. The user has the right to object to our processing of their Personal Data.
– The right of restriction. The user has the right to request that we restrict the processing of their personal information.
– The right to data portability. The user has the right to be provided with a copy of the information we have on them in a structured, machine-readable, and commonly used format.
– The right to withdraw consent. The user has the right to withdraw their consent at any time when Perama Hotel relies on their consent to process their personal information.
Please note that we may ask their user to verify their identity before responding to such requests.
The user has the right to complain to a Data Protection Authority about the collection and use of their Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
Service Providers
We may employ third-party companies and individuals to facilitate our services (“Service Providers”), to provide the service on our behalf, to perform service-related services or to assist us in analyzing how our services are being used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Perama Hotel acts as a “processor” for the services that it provides to its customers. We have reviewed and updated our business processes to comply with GDPR obligations applicable to processors and have developed a reasonable data privacy addendum (DPA) so that our customers may easily meet their Article 28 obligations. If you’re a customer and would like a copy of our DPA, please contact us at hotelperama@gmail.com.
Booking.com
Perama Hotel actively cooperates with Booking.com to improve our services.
This means the online purchase, order, (facilitated) payment or reservation services as offered or enabled by Booking.com in respect of various products and services are from time to time made available by Perama Hotel on our platform to the user.
For more information on the privacy practices of Booking.com, please visit the Booking.com Privacy & Terms web page: https://www.booking.com/content/privacy.en-gb.html
Analytics
We may use third-party Service Providers to monitor and analyze the use of our platform.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our services. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on our services available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/
Payments
We may provide paid products and/or services within our own services. In that case, we use third-party services for payment processing (e.g. payment processors).
We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
The payment processors we work with are:
PayPal
Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full
Links to Other Sites
Our services may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third-party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children’s Privacy
Our services do not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our platform servers.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our services, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at hotelperama@gmail.com, or visit our dedicated page on our platform: https://hotelperama.com/contact/.